Booksjoy (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website.
1. Who We Are
Booksjoy
Website: booksjoy.co.uk
Email: info@booksjoy.co.uk
Address: 32 Broom Grn, Broomhall, Sheffield S3 7XE, United Kingdom
2. Information We Collect
We may collect the following information:
- Account & order details: Name, email address, billing and shipping address, phone number (if provided), and order history.
- Payment information: Processed securely by our payment providers. We do not store full card details.
- Technical data: IP address, browser type, and device information (via cookies and analytics).
- Communications: Any messages you send us.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders (physical books and ebooks)
- Send order confirmations and ebook download links
- Provide customer support
- Improve our website and services
- Send occasional updates about offers (only if you have opted in)
4. Ebook Delivery
When you purchase an ebook, we send the download link to the email address you provide and make it available in your account. We use this information solely to deliver your purchase.
5. Sharing Your Information
We do not sell your personal data. We only share information with:
- Trusted service providers (payment processors, shipping carriers, email delivery services) who help us fulfil your order
- Authorities when required by law
6. Cookies
Our website uses cookies to improve your experience and analyse site traffic. You can control cookies through your browser settings.
7. Data Retention
We keep your information only as long as necessary to fulfil orders, provide support, and meet legal requirements.
8. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Withdraw consent where applicable
To exercise these rights, email us at info@booksjoy.co.uk.
9. Security
We take reasonable steps to protect your information using secure systems and trusted payment providers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@booksjoy.co.uk
Hours: Monday to Friday, 9:00 am – 5:00 pm