Accepted Payment Methods
We accept the following secure payment methods:
- Major credit and debit cards (Visa, Mastercard, etc.)
- Other methods shown at checkout
All payments are processed securely. We do not store your full card details on our servers.
Order Confirmation
Once your payment is successful, you will receive an order confirmation email with your order details. For ebooks, your download links will also be sent to your email and made available in your account at the same time.
Pricing & Currency
All prices are shown in British Pounds (GBP) and include VAT where applicable. The total amount charged is the amount displayed at checkout before you confirm payment.
Payment Security
We use industry-standard encryption and trusted payment providers to keep your information safe. Your payment is only taken once your order is successfully placed.
Failed or Declined Payments
If your payment is declined, the order will not be processed. Please check your payment details and try again, or use an alternative payment method. If the problem continues, contact your bank or payment provider.
Invoices
An invoice/receipt is included in your order confirmation email. You can also access your order history and invoices at any time by logging into your Booksjoy account.
Questions About Billing or Payment?
If you have any questions about a charge, invoice, or payment, please contact us with your order number:
Email: info@booksjoy.co.uk
Hours: Monday to Friday, 9:00 am – 5:00 pm
We’re happy to help.