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Contact Us

We’re here to help. Whether you have a question about an order, need help choosing a book, or just want to get in touch, the Booksjoy team is ready to assist.

Get in Touch

Email: info@booksjoy.co.uk
Address: 32 Broom Grn, Broomhall, Sheffield S3 7XE, United Kingdom
Opening hours: Monday to Friday, 9:00 am – 5:00 pm (UK time)

We aim to reply to all emails within 1-3 working day.

How We Can Help

Orders & Shipping
For questions about an existing order, please include your order number in the subject line so we can help you faster.

Returns & Refunds
If you need to return an item, email us with your order details and we’ll guide you through the process. Full details can also be found in our Return & Refund Policy.

Product Enquiries
Not sure which book to choose? Tell us what you enjoy reading and we’ll be happy to make a recommendation.

General Questions
Anything else — feedback, suggestions, or partnership enquiries — just drop us an email.

Before You Write

To help us assist you as quickly as possible, please include:

  • Your full name
  • Order number (if relevant)
  • The email address used when placing the order

Thank you for choosing Booksjoy. We look forward to hearing from you.

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